FAQs

  1. How do i go about placing an order? 

You can make a purchase via our etsy store /drop us an email 

    

2.   What payment methods do you accept? 

 

[International buyers]  

We only accept PayPal for international buyers.

 

[Singapore Local Buyers] 

  • Paypal

  • Internet Banking and ATM Transfer. 

Please attach a picture of ATM transfer receipt or Internet banking reference number. 

 

Full Payment is to be made within 3 business day upon confirmation of order. In any circumstances that payment is not made within the stipulated date without any reason for delay, the order will be voided. 

   

3. How long does it take for me to receive my items?? 

 

  • For ready stocks, delivery will be arranged within 3 business days upon payment verification.

  • For Made to Order and Custom Orders, the different leadtime required typically varies from 3 to 6 weeks, depending on the quantity and complexity of the design. We will update you the progress of your items in a timely manner and mail it out 3 working days upon completion. 

 

Once the order has been mailed 

Local Shiping: Delivery takes about 3-5 working days from the date the parcel is mailed. 

International Shipping: Delivery takes about 2-3 weeks from the date the parcel is mailed.

A tracking Number will be sent to you and you can track your parcel delivery status with your tracking number.

 

International Shipping:

 

All Purchase by international buyers via the Etsy store will be mailed via Singpost Registered Mail ,

This mode of shipping is trackable. Tracking number will be sent to you once the parcel is sent. 

 

You can track your parcel delivery status with your tracking number Here

Delivery takes about 2-3 weeks from the date the parcel is mailed.

 

For Local shipping :

To keep out prices low, all parcels will be sent via normal postage for purchases below $50.

Please note that normal postage is NON-TRACKABLE and Buyer accepts full risk and we will not be liable for any lost parcel sent via this mode of postage.

However, we will provide you with a snapshot of the parcel as a mailing proof before we mail.       

You May Opt for Registered postage. Postage and Handling Fee will be additional $3.

 

 For Purchase more than $50, we will upgrade the shipping to registered mail at no additional charges! 

 Alternatively, you may also do a self collection.

 

Currency and Prices 

 

Prices in our Store gallery and Etsy Shop are priced in Singapore Dollars (SGD).

 

Product prices are subject to change without prior notice. 

 

All Prices stated on our store are non negotiable and final. 

 

Copyright

 

All images and content of this website and other venues [including Etsy] are  property of Yunie’s.

 

Please do not use any of our contents unless permission is sought and approved by Yunie’s. 

 

Please give use credits and link back to us when using our crochet patterns. 

 

Yo may sell finished products made from our patterns. 

 

Please do not make products from our patterns in bulk for retail purpose. 

 

 

PARTNERS